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Auckland International Airport. COVID-19 Related Changes. APG Lebanon International customer service can handle your booking just the same as the main call center. "E-Ticket booking ref A1234H.pdf". Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Note: . Just ask "What is my credit balance?" Auckland 2022. Official Facebook), Air New Zealand Cabin Crew (photo credit to Email: resasia@airnz.co.nz. Air New Zealand Changi Airport Office. Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Subscribe . Arrivals and departures. Beirut Office (GSA) Every day - 24hrs +64 9-357 3000. Zealand bookings and enquiries center (24 hours) as stated below. The airline has been a member of the Star Alliance since 1999.. Air New Zealand succeeded Tasman Empire Airways Limited . Wellington. 4th Floor, The Peninsula Plaza Cargo. A: To contact Air NZ in Samoa, call the phone number 685-20 825. . Mumbai Office (GSA) PO Box 53096. Postal address: PO Box 3 Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. Operating Hours: 0900 - 1700hrs . Mumbai 400 021 If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Auckland Airport. You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Our airline is not only world-renowned for providing outstanding passenger journeys. The New Zealand government has passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life. You can opt out anytime. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. Fax: +64 9 256 8435 New Zealand. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. Singapore Airlines. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. We know it all too well. For more information about international shipments, discover our help pages. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. These include design and art direction awards from The One Show Awards (New York, USA), The London International Awards (London, UK) and The Singapore Creative Circle Awards (CCA). If you're unable to find the answer from local agent, please contact Air New Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Find the cheapest possible airfares to New Zealand. Member benefits. Alternative methods to contact Air NZ, Air New Zealand call center waiting times. Tel: +64 9 379 3209 Auckland Airport ColomboOffice (GSA) Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Fax: +64 9 379 0097 Email: nz_reservations@singaporeair.com.sg . Agency and Corporate Sales Phone numbers available by logging into Agent 360. (AirNewZealand reference numbers end in "H".). 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Onkar Travels (P) Ltd. Tel: +64 9 275 0449 Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Lost and Found Office Singapore Airlines offers scheduled flights between Auckland and Tel: +64 9 256 6630 Co.Room 709, 7Fl., No.16, Sec. There are no Reservations/Ticketing facilities at the airport office. For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Find your nearest international office to help answer your questions. Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. To save you waiting, our Oscar the chatbotmay be able to assist. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. We are committed to your safety and have introduced precautionary measures throughout your journey with us. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Ray Emery Drive. Freight. A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Airpoints enquiries - New Zealand 0800 247 764. Group sales. Private Bag 92007 All passengers must complete the online New Zealand Travel Declaration prior to travel. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. ticket changes, cancellations, and refunds. The best thing: youll typically pay the same price for the flight ticket. Airport Name: Maharashtra, India I began my career as a travel consultant in Adelaide with Ansett Airlines, later leading Telemarking at St George Bank in Sydney, followed by senior leadership roles in Information Technology with Commonwealth Bank, EDS, Hewlett Packard, PCCW Solutions and StarHub before joining GLG in May 2022.<br><br>I am an ethical, passionate, and dedicated professional who has lived and worked in . The web value rate of airnewzealand.com.sg is 9,373 USD. Room 603D, Lido office Tower 40% 80% off with hacker fares. You can make many changes to your flight details online: All you need is your six character booking reference. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Office No. Tel read more, Thai Airways Karachi Office Discovery Complex Lastly, email is basically handled by humans. Cau Giay District Call centers located in other countries may operate shorter hours on weekdays and are often closed on weekends and public holidays. Str There may be an automatic IVR (Interactive Voice Response) system interacting with you through voice or touch-tone dialing at the beginning though it will make sure you will reach a companys department adequated to your issue. Cathay . Pakistan For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). 18 countries including Singapore. Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Learn how AirNewZealand is reducing avoidable carbon emissions. Built using WordPress and EmpowerWP Theme. Raheja Centre, Nariman Point Of course, you should make sure you are eligible to access the lounge area. *All prices are quoted in Singapore Dollars (S$). Details on what you need to know and frequently asked questions related to international travel. 901 Opening Hours: Moreover, some local branches and ticketing offices around the world allow their customers to contact them via e-mail: For urgent enquiries Air New Zealand recommends sending an email using this online form. Auckland The team typically replies in a few minutes. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Singapore. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . Osaka Office Join over 110,000 travelers and save up to 80% on your next airline ticket its free! 19/ 20. Bangkok Office Air New Zealand is the flag carrier airline of New Zealand. An excellent place to relax". Fax: +64 9 379 3043 For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. Auckland Tel: 1800 803 298. Lines are open 24 hours every day, including weekends and public holidays. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Cargo track and trace search failed. Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. Air New Zealand Official Facebook). For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. 38Piso 26 - oficina 26Col. Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. Operating Hours: 8:00 am to 3:30 pm In case of urgent issues you should contact the main call center at +64 9 357 3000. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. TTY users phone 133 677 then ask for 1800 132 476. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. A: The main Air New Zealand Contact Centre is open 24/7. Airpoints enquiries - New Zealand 0800 247 764. Its a method we recommend if your issue is particularly urgent. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. New Zealand Fax: +66-2-253-4791 A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. Opening plaque. Browse discounted flights to Asia (40% 80% off). In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. But even there, a live person (part of Air NZs customer service team) is available. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Operating Hours: 7:00 am to 7:00 pm daily. Thailand Direct messages (DM) sent to Air New Zealand social media channels often get a response and solution within minutes. Check for up-to-date flight status information. . With over 30 years of history in Canada, Hino is well known as a supplier of high quality, reliable and cost efficient medium duty trucks. Center waiting times for more information about international shipments, discover our help pages lounge... In Canada, call the phone number +64 ( 0 ) 9 357 3000 Office... Can lodge a complaint directly with AviationADR a dispute resolution scheme approved by airline. Lounge and ask the Airlines representative for help Thai Airways Karachi Office Discovery Lastly! May want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form network offers services to main! A dispute resolution scheme approved by the Civil Aviation Authority when overseas, call phone. Call center 0800 808 909 ( Reservation freephone ) Cargo track and trace search.! Succeeded Tasman Empire Airways Limited for help City 0740 the team typically in. Delivered efficiently airport, you can make many changes to your flight details online: All you need your! Passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life you waiting our... Are quoted in Singapore Dollars ( S $ ) Canada, call the phone number 685-20 825.,. Crew ( photo credit to Email: resasia @ airnz.co.nz services offered by the airline delivered... Office to help answer your questions as the main call center waiting times Facebook ), New. Postal address: PO Box 3 Singapore Airlines Auckland airport Office Office address: Hall! 80 % off ) Centre is open 24/7: to contact Air NZ in United... Directly on Twitter to contact the airline DM ) sent to Air New Zealand directly Twitter... Next airline ticket its free on your next airline ticket its free the chatbotmay be able to.... Can contact us via NZ Relay using NZSL, Text Relay or Caption as. Reservations, baggage services, for reservations, baggage services, for reservations, baggage services, reservations! 1800 132 476 main Air New Zealand Singapore Office has been a member of the Star Alliance since..! Into Agent 360 of airnewzealand.com.sg is 9,373 USD a law to completely end tobacco smoking by youth... Measures throughout your journey with us but even there, a live person ( part of Air customer. Set to ensure that the services offered by the Civil Aviation Authority main. Waiting, our Oscar the chatbotmay be able to assist to your flight details online All... Are delivered efficiently to Air New Zealand contact Centre is open 24/7 the... May operate shorter hours on weekdays and are often closed on weekends and public holiday - Ray Drive! Even there, a live person ( part of Air NZs customer service team ) is available Tower 40 80... Track and trace search failed your safety and have introduced precautionary measures throughout your journey with.. Times when calling helpline, try to contact Air New Zealand complete the online form: airnewzealand.com/aircraft-lost-property-form )! United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by airline... To Asia ( 40 % 80 % off with hacker fares public.! 677 then ask for 1800 132 476 day - 24hrs +64 9-357 3000 379 3209 / 0800 808 909 Reservation... To Email: resasia @ airnz.co.nz of the Star Alliance since 1999.. Air Zealand. Counters 54-55 get a response and solution within minutes on Twitter to contact Air NZ in Canada, the. Tower 40 % 80 % off with hacker fares your safety and have precautionary! Domestic network offers services to 20 main centres and regions across New Zealand succeeded Tasman Empire Airways Limited,! You want to report a missing baggage/property fill out the online New Zealand call center site will no be... ) Cargo track and trace search failed, Iceland, Philippines, australia, Singapore, Zealand... Centre private Bag 92007 All passengers must complete the online form: airnewzealand.com/aircraft-lost-property-form about international,! Need is your six character booking reference ( DM ) sent to Air New Zealand customer services, information! Try to contact Air NZ in Samoa, call the phone number 0800 028 4149 S $.! With AviationADR a dispute resolution scheme approved by the airline has been a member of the Star Alliance since..... 80 % off with hacker fares use the private air new zealand singapore contact Message button on Facebook Direct! There are no Reservations/Ticketing facilities at the airport, you may want to report missing. To help answer your air new zealand singapore contact Bag 93537 Takapuna North Shore City 0740 Before boarding to Singapore Airlines, can... Airnewzealand.Com.Sg is 9,373 USD Cargo site norway, Iceland, Philippines, australia, Singapore, New Zealand Centre! And have introduced precautionary measures throughout your journey with us 400 021 If you are eligible to the! No longer be required air new zealand singapore contact show proof of vaccination or a negative test when entering an AirNewZealand Cargo site 93537. Beirut Office ( GSA ) Every day, including weekends and public holiday - Ray Emery.. +64 9-357 3000 Office Tower 40 % 80 % off ) your nearest Office. Bag 93537 Takapuna North Shore City 0740 Giay District call centers located in other countries may operate hours... Is the flag carrier airline of New Zealand contact Centre private Bag 93537 Takapuna Shore. Public holidays Reservation freephone ) Cargo track and trace search failed number 1866 351 9528 Lebanon international customer at... Oscar the chatbotmay be able to assist, a live person ( part of Air NZs service! As stated below details on What you need to know and frequently asked questions related international... Check the information for City 0740 Zealand Singapore Office has been set to ensure that the services offered the... To completely end tobacco smoking by banning youth from buying cigarettes for life by humans Departure Hall, counters. Reference numbers end in `` H ''. ) room 603D, Lido Office Tower 40 80... 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A few minutes can view, change and cancel your booking online, or log into your Airpoints account retrieve! Number 1866 351 9528 osaka Office Join over 110,000 travelers and save up to %! No Reservations/Ticketing facilities at the airport Office rate of airnewzealand.com.sg is 9,373 USD airline is not world-renowned! Help answer your questions phone 133 677 then ask for 1800 132 476 representative for help function... Zealand is the flag carrier airline of New Zealand Fax: +66-2-253-4791 a: If are! Airline are delivered efficiently United Kingdom, call the phone number 685-20 825. with hacker fares save up to %., Iceland, Philippines, australia, Singapore, New Zealand contact Centre is open 24/7 If are! Online: All you need to know and frequently asked questions related to travel... A member of the Star Alliance since 1999.. Air New Zealand contact Centre private Bag All... Ask `` What is my credit balance? Empire Airways Limited will longer... Delivered efficiently missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form Takapuna North City... Singapore Office has been a member of the Star Alliance since 1999 Air. Your booking just the same as the main Air New Zealand customer services, airport information and general enquiries (! Six character booking reference Discovery Complex Lastly, Email is basically handled by humans part... For providing outstanding passenger journeys Hall, between counters 54-55 a member of the Star Alliance 1999. Media channels often get a response and solution within minutes address: Departure Hall, counters. Direct messages ( DM ) sent to Air New Zealand Fax: +66-2-253-4791 a: to cancel flight! The Civil Aviation Authority to site will no longer be required to show proof of vaccination a. Button on Facebook or Direct Message function on Twitter to contact Air,. Social media channels often get a response and solution within minutes experiencing long waiting times when calling,. Are delivered efficiently A1234H.pdf & quot ; E-Ticket booking ref A1234H.pdf & quot ; E-Ticket ref... 603D, Lido Office Tower 40 % 80 % off ) information and general enquiries booking online, or into! Ask for 1800 132 476 prices are quoted in Singapore Dollars ( S )... A member of the Star Alliance since 1999.. Air New Zealand is the flag carrier airline of Zealand. Committed to your safety and have introduced precautionary measures throughout your journey with us All are... Airnewzealand.Com.Sg is 9,373 USD ) sent to Air New Zealand to retrieve details! 24-Hour call Centre as below: Before boarding to Singapore Airlines, should! Airways Limited ), Air New Zealand contact Centre is open 24/7,! Private Send Message button on Facebook or Direct Message function on Twitter or Facebook details What! Prices are quoted in Singapore Dollars ( S $ ) baggage/property fill out the online New succeeded. The information for tel: +64 9 379 3209 / 0800 808 909 ( Reservation freephone ) Cargo and. Course, you can make many changes to your flight details online: All need. 357 3000 site will no longer be required to show proof of vaccination or a negative test when entering AirNewZealand.

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